At New Life Charter Academy, we value open communication and a strong partnership between families and the school. If a parent disagrees with a school rule, policy, practice, or decision, we encourage them to follow the grievance procedure outlined below to seek resolution.

Step 1: Submit Your Concern

Parents should submit their concern in writing to the Principal within seven (7) school days of the incident.
If the Principal is unavailable or the parent believes it would be inappropriate to contact the Principal, the concern may be submitted directly to the Board Representative.

Step 2: Principal Review

The Principal will:

1. Review the concern.
2. Consult with appropriate school administration if necessary.
3. Respond during a discussion or within seven (7) school days of receiving the written concern.
4. Document the decision.

Step 3: Appeal to the Board Representative

If the issue remains unresolved, parents may submit the concern in writing to the Board Representative within seven (7) school days of the Principal's response.

The Board Representative will:

• Review and consider the grievance.
• Determine, together with the Principal, whether the matter can be resolved at the school level or requires action by the Board.
• Provide a written response within seven (7) school days.

➕ Request to Address the Board

Parents may request that an item be placed on the Board meeting agenda at any time. To do so, submit a written request to the Board Representative at least 24 hours before the scheduled Board meeting.

🤝 Our Commitment

While every concern may not result in a resolution that satisfies everyone, New Life Charter Academy believes that respectful communication and mutual understanding are essential to maintaining a strong partnership between families and the school community.

Board Representative Contact Information

Name: Hanjse Laguerre
Phone: (954) 381-5199
Email: [email protected]

Governing Board Input Process

New Life Charter Academy values the input of parents, students, staff, and community members. The Governing Board welcomes public comments and encourages stakeholders to share ideas, concerns, and recommendations that support the school's mission and the success of its students.

Providing Input to the Governing Board

Stakeholders may communicate with the Governing Board in the following ways:

✍️ Submit Written Comments

Written comments, questions, or recommendations may be submitted to the Board Representative by email or mail. All correspondence received will be shared with the Governing Board for review.

🎤 Request to Speak at a Board Meeting

Members of the public who wish to address the Governing Board during a scheduled meeting must submit a request to the Board Representative at least 24 hours prior to the meeting.

Speakers may be asked to:

• Provide their name and contact information.
• Identify the topic they wish to discuss.
• Adhere to the time limits established for public comment.

The Board welcomes respectful and constructive comments related to school operations, policies, programs, and student achievement.

⚖️ Board Consideration

The Governing Board carefully considers public input when making decisions. While the Board may not respond immediately during a meeting, comments become part of the public record and may be referred to school administration for review or follow-up when appropriate.

Please note: Individual student matters, personnel issues, and confidential information cannot be discussed during public meetings in accordance with applicable laws governing privacy and public meetings.

Board Representative Contact Information

Name: Hanjse Laguerre
Phone: (954) 381-5199
Email: [email protected]